Terms of Service

Last updated: September 2, 2026

These Terms of Service (the "Terms") govern free, pre-commercial access to Ruligent, which is currently operated by its founder as an individual from New York, United States ("Ruligent", "we", "us"). No separately registered Ruligent entity or completed assumed-name filing is represented by these Terms. Until an approved commercial identity is completed and the Terms are updated, references to Ruligent, we, and us mean the individual operator of the service. New paid enrollment and paid contracts are not currently offered. If you use the service on behalf of an organization, you represent that you have authority to bind that organization.

1. The service

Ruligent is an AI-agent governance and control service. It evaluates only the actions your systems route through its guard interfaces and can apply customer-configured policies, approvals, audit logging, spend limits, kill switches, signed webhooks, and related controls.

2. AI governance disclaimer

• Customer-controlled configuration. You are responsible for the correctness, completeness, testing, and maintenance of the policies and integrations you configure.
• No safety certification. Ruligent does not certify that an agent action is safe, correct, lawful, secure, or fit for purpose. An allow decision means only that the configured controls did not block or require approval for that action.
• Only routed actions are evaluated. Actions taken outside the Ruligent control path are not evaluated by Ruligent.
• Default-allow can be permissive. Where an organization is configured in default-allow or log-only mode, actions may proceed unless a configured control changes the outcome.
• Risk labels are aids, not guarantees. Risk classifications are decision-support signals and may be incomplete or wrong.
• Controls reduce risk; they do not eliminate it. You remain responsible for your agents, systems, users, data, and outcomes.

3. Accounts and eligibility

The service is intended for business use. You must provide accurate information, protect your credentials, and promptly notify us of suspected unauthorized access. Activity performed with valid credentials issued to your organization may be attributed to your organization.

4. Plans, billing, cancellation, and refunds

• The Free plan is the current self-service offering. Founder ($49/month), Operator ($199/month), Business ($499/month), and Enterprise are planned commercial tiers shown for transparency; they are not a current offer to sell.
• New paid enrollment, paid upgrades, and separately negotiated paid contracts are temporarily closed while legal, tax, merchant, and production gates are completed.
• Existing authorized paid subscriptions, if any, may still be managed or cancelled through Stripe. Ruligent does not store complete payment-card numbers.
• Any applicable refund remains governed by the Refund Policy.
• Pricing, availability, or plan features may change before commercial launch. Material changes affecting an active authorized subscription will be communicated where required by applicable law or contract.

5. Acceptable use

You must comply with the Acceptable Use Policy. Do not submit payment-card data, protected health information, government secrets, export-controlled technical data, or other specially regulated data unless a separate written agreement expressly authorizes that processing.

6. Customer data

You retain your rights in Customer data. You authorize us to process Customer data only as reasonably necessary to provide, secure, support, and improve the service; comply with law; and perform obligations described in these Terms, the Privacy Policy, and, where applicable, the Data Processing Addendum.

7. Intellectual property

Except for third-party and open-source components governed by their own licenses, Ruligent and its hosted service, branding, documentation, and proprietary technology are owned by or licensed to the service operator. No rights are granted except the limited right to use the service during your authorized subscription or access period.

8. Warranty disclaimer

To the maximum extent permitted by law, the service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted operation or that any control will detect or prevent every unsafe or unauthorized action.

9. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, business opportunities, goodwill, or data arising from the service. To the maximum extent permitted by law, the aggregate liability of the Ruligent service operator arising out of or relating to the service will not exceed the amount you paid for the service during the twelve months before the event giving rise to liability, or USD $100 if you used only the Free plan. These limitations do not apply where applicable law prohibits them.

10. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold the Ruligent service operator harmless from third-party claims arising from your agents, Customer data, unlawful use of the service, or material breach of these Terms or the Acceptable Use Policy.

11. Suspension and termination

We may suspend or terminate access for material breach, security risk, abuse, non-payment, legal requirement, or conduct that threatens the service or others. Where practical, we will provide notice and a reasonable opportunity to cure. Data handling after termination is described in the Privacy Policy and Data Deletion Policy.

12. Changes

We may update these Terms. Material changes will be posted here and, where appropriate, communicated to account owners. Continued use after the effective date of updated Terms constitutes acceptance to the extent permitted by law.

13. Governing law and venue

These Terms are governed by the laws of the State of New York, United States, without regard to conflict-of-laws principles. Subject to any mandatory law that applies, disputes arising from these Terms will be brought in state or federal courts located in New York.

14. Commercial identity notice

Ruligent is currently operated by its founder as an individual. No separately registered Ruligent entity or completed assumed-name filing is represented. New paid contracting remains closed until the approved commercial identity, required filings, professional review, merchant configuration, and production evidence are complete.

15. Contact

Ruligent operator, New York, United States. Use the Ruligent contact page for legal, privacy, billing, security, and support inquiries.